Refinforcing the Risk Managment foundation: How Traffic Management Empowers the Field

Discover how Cassandra Geoghegan, Senior Manager of Compliance and Risk at Traffic Management, broke through the "per-license" software bottleneck to empower branch managers, decentralize incident reporting, and tackle fleet safety head-on.

The Challenge: The Bottleneck of Legacy Software

Traffic Management operates roughly 1,200 vehicles across the country, providing critical safety and traffic control services for utilities, construction zones, and tree-trimming operations.

But despite having a widespread, highly mobile workforce, their legacy risk management software was tightly restricted. Because the old system charged on a "per-license" basis, only the small corporate risk team at headquarters had access.

If an incident occurred in the field, branch managers couldn't log it directly. The corporate team was bottlenecked with manual data entry, preventing them from focusing on high-level risk mitigation.

The Strategy: Making Everyone a Stakeholder

To build a truly proactive safety culture, Cassandra knew the field teams needed direct access to the reporting tools. By making the switch to Aclaimant, Traffic Management completely decentralized their risk workflows.

"We wanted to make everyone a stakeholder. In the prior system, you paid per license, so only those of us in the corporate office were able to use it. With Aclaimant, everybody has the ability to create and submit an incident."  — Cassandra Geoghegan, Senior Manager Compliance and Risk, Traffic Management

The Results: Real-Time Field Engagement

Today, Traffic Management's branch managers are fully integrated into the risk management process. When a fleet accident or an ergonomic injury occurs, branch managers can:

• Log the incident immediately from the field.
• Upload accident photos directly into the centralized system.
• Attach local vehicle repair estimates without waiting on corporate bottlenecks.
• Receive automated task assignments and reminders.

By utilizing Aclaimant as their operational hub, Cassandra’s "small but mighty" risk team is now free to focus on their biggest 2026 initiatives: deploying dash cams across their entire 1,200-vehicle fleet and overhauling their internal safety policies.

Ready to empower your field team?

Stop letting software licensing fees dictate your safety culture. See how Aclaimant allows you to bring your entire workforce into the risk management process.

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