Riverstone Communities: Riverstone Communities Achieves 50% Lag Time Reduction with Aclaimant

At Aclaimant, we're passionate about empowering our customers to transform their incident and safety management. Our latest success story features Riverstone Communities, a leading owner and operator of over sixty manufactured housing communities. Since 2018, Riverstone has partnered with Aclaimant to streamline their processes and achieve remarkable results.

Previously challenged by decentralized reporting and cumbersome paperwork, Riverstone leveraged Aclaimant's platform to centralize their incident lifecycle management. By digitizing and standardizing their forms, we eliminated redundancies and ensured data consistency across all properties. This proactive approach has enabled Riverstone to reduce bottlenecks and gain valuable insights through robust analytics.  

The results speak for themselves: Riverstone has not only reduced their average claim cost but also achieved a significant 50% decrease in lag time and a 97.1% task completion rate. Beyond these efficiencies, Riverstone has surpassed their incident reduction goals and is now focusing on deeper analysis of incident causes.   

This partnership exemplifies Aclaimant's commitment to collaboration and continuous improvement. Riverstone's feedback has been instrumental in shaping our platform's evolution. We're proud to support Riverstone in their ongoing dedication to safety and operational excellence. Read the full case study to learn how Aclaimant can help your organization achieve similar success.

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