National Broker Lamb Insurance Services Headquartered in NY, specializes in serving non-profit and human service clients nationally, with concentration in NY, NJ, and PA.
Lamb Insurance Services needed a comprehensive claims management system so it could gain efficiencies as it scales 30% annually, while also offering competitive solutions to its growing client base.
The system Lamb used internally at the time was not built to be a robust claims management system, so it needed to integrate a system dedicated to handling that function.
Many internal resources were spent on manual claims reporting, which meant less bandwidth to be strategic and build relationships with clients and carriers.
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